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Water Billing

Residential customers may pay water bills online with a Visa, MasterCard or Discover credit card, or with debit card linked to a checking or savings account. Customers may choose to make a one-time payment or sign up to have payments made automatically from a designated account each billing period.

Customers who choose to register an account, even if they do not opt for automatic payments, will be able to sign up for paperless billing, store payment account information, pay by text and send an online request directly to the Village.

If you would like to access advanced account information, click here.

Payment Options

To Pay Online - Click Link Above

To Pay By Automatic Debit:

Direct debit is a payment service which makes it more convenient for you to make utility payments to the Village. Your utility payments can now be made automatically from your checking account. The bank account used to pay the utility bill is authorized by you and there are no checks to be lost or delayed in the mail. To sign up for this convenient direct debit service, complete and return the authorization form.

To Pay By Mail:

Please use the enclosed envelope included with your bill or direct your remittance to our Water Billing Lockbox:
Village of Morton Grove
P.O. Box 88066
Chicago, IL 60680-1066

Please allow 7 working days for mail delivery.  The lockbox is for payment of Utility Bills only.  Do not mail any other non-water remittance or correspondence to this address.

To Pay In Person:

Please come to the Village Hall located at:
6101 Capulina Avenue
Morton Grove, Illinois 60053

Payments are accepted at the reception counter or you may also use the 24-hour Depository Box located at the North and South entrance to Village Hall.

To Pay By Phone: 1-855-342-5958

Water and Sewer Rates and Minimum Charge:

Water and sewer rates are based on usage of 1,000 gallons.  Water is billed at $11.08 per 1,000 gallons used while sewer charges are $1.15 per 1,000 gallons billed.  The minimum bi-monthly bill is based on 3,000 gallons and is billed at $36.69.

Water Service and Billing Inquiries:

For questions about your usage or bill amount or to request a final water reading, call the Billing Department at 847-470-5222.  For questions about water quality or service problems contact the Public Works Department at 847-470-5235.

LIHEAP (Low Income Home Energy Assistance Program) resumes on October 2nd, 2023. You can apply during your household's eligibility period.

Priority Period 1: October 2nd, 2023. Households with person aged 60 and up, person with a disability and/or families with children under 6 years old.
Priority Period 2: November 1st, 2023. Households who are disconnected from 1 or more utilities or are in jeopardy of becoming disconnected.
Priority Period 3: December 1st, 2023. All income-eligible households are eligible to apply.

Please contact Maine Township, our local intake site at 847-297-2510 for assistance. Senior residents can also contact the North Shore Senior Center at 847-784-6040 for assistance. Please be patient due to a large call volume.

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