Water Billing

Services

Residential customers may pay water bills online with a Visa, MasterCard or Discover credit card, or with debit card linked to a checking or savings account. Customers may choose to make a one-time payment or sign up to have payments made automatically from a designated account each billing period.

Customers who choose to register an account, even if they do not opt for automatic payments, will be able to sign up for paperless billing, store payment account information, pay by text and send an online request directly to the Village.

If you would like to access advanced account information, click here.

Payment Options

To Pay Online - Click Link Above

To Pay By Automatic Debit:

Direct debit is a payment service which makes it more convenient for you to make utility payments to the Village. Your utility payments can now be made automatically from your checking account. The bank account used to pay the utility bill is authorized by you and there are no checks to be lost or delayed in the mail. To sign up for this convenient direct debit service, complete and return the authorization form.

To Pay By Mail:

Please use the enclosed envelope included with your bill or direct your remittance to our Water Billing Lockbox:
Village of Morton Grove
P.O. Box 88066
Chicago, IL 60680-1066

Please allow 7 working days for mail delivery. The lockbox is for payment of Utility Bills only. Do not mail any other non-water remittance or correspondence to this address.

To Pay In Person:

Please come to the Village Hall located at:
6101 Capulina Avenue
Morton Grove, Illinois 60053

Payments are accepted at the reception counter or you may also use the 24-hour Depository Box located at the North and South entrance to Village Hall.

To Pay By Phone: 1-855-342-5958

Water and Sewer Rates and Minimum Charge:

Water and sewer rates are based on usage of 1,000 gallons. Water is billed at $10.81 per 1,000 gallons used while sewer charges are $1.15 per 1,000 gallons billed. The minimum bi-monthly bill is based on 3,000 gallons and is billed at $35.88.

Water Service and Billing Inquiries:

For questions about your usage or bill amount or to request a final water reading, call the Billing Department at 847-470-5222. For questions about water quality or service problems contact the Public Works Department at 847-470-5235.

Low Income Home Water Assistance Program

CEDA has launched a Low Income Household Water Assistance Program to assist eligible residents in paying past due water bills. This program provides funds to assist low-income households with water and wastewater bills. The program goal is to prevent disconnection and restore drinking water and wastewater services to eligible households and reduce utility related debt.

Under the program, households at or below 200% of federal poverty income guidelines and past due on a water bill would be eligible for financial assistance. CEDA would be responsible for application review and determination of eligibility. If a household is approved, they would be eligible for a one-time payment of up to $1,500. The payment would be made directly to the Village and applied to the resident's water account. Both owners and renters can apply for assistance through this program.

Residents can apply be calling (800) 571-2332 or visiting cedaorg.net/sites. More Information is available here.